Frequently Asked Questions (FAQ)
For Customers Buying Inbite Products Online
About Inbite Products
1. Are all Inbite products gluten-free?
Yes! Every product we manufacture is 100% gluten-free, made in a dedicated gluten-free facility to eliminate any risk of cross-contamination.
2. What types of gluten-free products do you offer?
We offer a variety of delicious gluten-free options, including:
- Muffins
- Cookies
- Granola
- Flour mixes
- Buns
- Biscotti
- Snack bars
- Cakes
3. Are your products also free from other allergens?
Many of our products are dairy-free, soy-free, and nut-free. Please check each product’s ingredient list for specific allergen information.
4. Do you use artificial ingredients or preservatives?
No, our products are made with clean-label ingredients—no artificial flavors, colors, or preservatives.
5. Are your products vegan?
Some of our products are vegan-friendly. Look for the vegan label on specific items or contact us for more details.
Ordering & Shipping
6. Where can I buy Inbite products?
You can order our gluten-free products through:
7. Do you ship nationwide?
Yes! We ship across the United States.
8. How long does shipping take and how much it cost?
Orders typically ship within 2-5 business days, depending on your location and carrier availability.
We only ship domestically and to Canada, with a convenient standard flat shipping cost of $7 for US deliveries. However, standard domestic orders over $30 and orders to Canada over $100 are eligible for free shipping. Expedite shipping is also available by checking the calculator cost. Keeping track of your order is kept simple and easy to access through the Shop App, text updates and your order confirmation sent via email.
What payment methods does InBite accept?
We accept ShopPay, AmazonPay, PayPal, GooglePay, FacebookPay as well as all major credit cards.
9. What is your return policy?
Due to the nature of food products, we do not accept returns. If there’s an issue with your order, please contact us at contact@inbite.us, and we’ll make it right.
10. How can I contact customer support?
You can reach us via:
For Businesses Interested in Co-Manufacturing & Private Label Services
General Information
11. What co-manufacturing services does Inbite offer?
We provide turnkey gluten-free product solutions, including:
- Custom formulation & recipe development
- Gluten-free certification & compliance
- Small & large-scale production
- Private label packaging & branding
12. I have a recipe I want to produce at scale. Can you help?
Yes! Whether you need to convert an existing recipe into a gluten-free version or scale up a product for mass production, our team can assist you.
13. What are your minimum order quantities (MOQ)?
MOQ depends on the type of product and packaging. Contact us for details based on your specific needs.
14. Can you develop a gluten-free version of my existing product?
Absolutely! We specialize in adapting traditional recipes into gluten-free alternatives while maintaining taste and texture.
15. Do you handle packaging and labeling?
Yes, we offer private label services, including:
- Custom packaging solutions
- Labeling compliance
- Retail & e-commerce-ready packaging
Manufacturing & Compliance
16. What certifications does your facility have?
Our facility is compliant with:
- FDA Approved
- SQF (Safe Quality Food) Standards - 2nd quarter 2025
- GFCO (Gluten Free Certification Organization)
- OK Kosher
17. Can I schedule a visit to your facility?
Yes, we welcome potential clients for facility tours. Visits must be scheduled in advance to comply with our food safety protocols.
18. How long does it take to bring a product to market?
Timelines vary depending on recipe development, testing, and packaging requirements. On average, the process can take 8-16 weeks from concept to production.
19. Do you offer R&D services for product development?
Yes! We provide custom product development services, including:
- Ingredient sourcing
- Shelf-life testing
- Product stability analysis
20. What are your payment terms for co-manufacturing?
Payment terms vary based on contract agreements. Contact us to discuss pricing, deposits, and production schedules.
Getting Started
21. How do I start working with Inbite?
The first step is to contact us and discuss your product needs. From there, we’ll walk you through:
- Product concept & formulation
- MOQ & pricing discussion
- Packaging & labeling options
- Production timelines & contract details
22. Who can I contact for co-manufacturing inquiries?
For all private label & co-manufacturing inquiries, please reach out to:
How do you certify that your products are gluten-free?
InBite is a dedicated gluten-free facility that uses ingredients from certified gluten-free sources and conducts GlutenTox ELISA testing on products and areas throughout the facility to check for any gluten presence. Products are also periodically sent to a third-party laboratory for additional gluten testing, ensuring we stay below 5ppm. We take your health seriously by implementing these steps and conducting yearly audits with the Gluten-Free Certification Organization to ensure that we are adhering to all of their guidelines.
Are your products kosher?
Our products are also certified Pareve Kosher, which means our products are made with ingredients that do not contain any meat or dairy. Our local Rabbi visits the facility to conduct inspections and ensure our products meet Pareve Kosher standards.
How do you keep the shelf life of your products without adding preservatives?
Most of InBite's products are clean label products avoiding additives or preservatives. Is important to keep in consideration that some products are heat sensitive and has to be transport and store accordingly to avoid spoilage. We believe that these high quality ingredients and our high quality process is key to cracking the code to healthy eating and healthy living.
Do I have to refrigerate InBite products?
Most of our products should be stored in a cool dry place, however, product labels will specify if an item should be kept refrigerated or frozen.
Do you co-pack products for other companies?
Yes! We co-pack gluten-free, lactose-free, vegan, and other functional-oriented bakery products for other companies and events. Please fill out our
inquiry form so that we can help!
My company is interested in buying your products based on a particular functionality, is that possible?
Yes! We make a wide array of baked goods that can be adapted to all different diets and intolerances. Please fill out our inquiry form so that we can reach out and give you all the information you need to get started.
