Frequently asked questions
How do you certify that your products are gluten-free?
InBite is a dedicated gluten-free facility that uses ingredients from certified gluten-free sources and conducts GlutenTox ELISA testing on products and areas throughout the facility to check for any gluten presence. Products are also periodically sent to a third-party laboratory for additional gluten testing, ensuring we stay below 5ppm. We take your health seriously by implementing these steps and conducting yearly audits with the Gluten-Free Certification Organization to ensure that we are adhering to all of their guidelines.
Are your products kosher?
Our products are also certified Pareve Kosher, which means our products are made with ingredients that do not contain any meat or dairy. Our local Rabbi visits the facility to conduct inspections and ensure our products meet Pareve Kosher standards.
How do you extend the shelf life of your products without adding preservatives?
Most of InBite's products use an oxygen scavenger that reacts only with the atmosphere inside the bag. This eliminates oxygen, leaving only carbon dioxide behind as an inert gas. This method helps us avoid factors related to rancidity and alteration in flavor like oxidation and mold growth. Our process also allows us to keep the original properties and ingredients for recipes that are simple and straightforward. We believe that these high quality ingredients and our high quality process is key to cracking the code to healthy eating and healthy living.
Do I have to refrigerate InBite products?
Most of our products should be stored in a cool dry place, however, product labels will specify if an item should be kept refrigerated or frozen.
Do you co-pack products for other companies?
Yes! We co-pack gluten-free, lactose-free, vegan, and other functional-oriented bakery products for other companies and events. Please fill out our inquiry form so that we can help!
My company is interested in buying your products based on a particular functionality, is that possible?
Yes! We make a wide array of baked goods that can be adapted to all different diets and intolerances. Please fill out our inquiry form so that we can reach out and give you all the information you need to get started.
How long will it take for my order to arrive?
All of our orders are shipped upon receipt of payment and sent as priority mail through USPS. Your order will take up to 2-6 business days to arrive, but please keep any deterring factors in mind such as natural disasters that may cause a disruption in delivery. Don’t worry, we will always keep you updated on any delays regarding your order. We only ship domestically and to Canada, with shipping costs ranging from $5-$15. However, domestic orders over $20 and orders to Canada over $100 are eligible for free shipping. Keeping track of your order is kept simple and easy to access through the Shop App, text updates and your order confirmation sent via email.
What payment methods does InBite accept?
We accept ShopPay, AmazonPay, PayPal, GooglePay, FacebookPay as well as all major credit cards.
Where can I find InBite products?
Our products can be found on our website or in specialty food stores, cafes, and mini markets within the South Florida region.
What is your return policy?
You can check out all of the details regarding our return policy here.