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Frequently asked questions

Where can I find InBite products?

Our products can be found on our website or in specialty food stores, cafes, and mini markets within the South Florida region.
Find a location near you! 

How do you certify that your products are Gluten-Free?

InBite is a dedicated Gluten-Free facility that uses ingredients from certified Gluten-Free sources. We conduct periodic ELISA tests on our facility and products to check for gluten presence. We assure you that the results from our tests are less than 5 ppm. Our products are also sent to a third-party laboratory for gluten testing. We also conduct a yearly audit with the Gluten Free Certified Organization to assure we are adhering to all guidelines. 

Are your products Kosher?

Yes! Our products are certified Pareve Kosher, which means our products are made with ingredients that do not contain any meat or dairy. Our local Rabbi also visits our facility to assure our products are Pareve Kosher. 

What is your return policy?

You can check out all the details regarding our return policy here!

How long will it take for my order to arrive?

Depending on your location, your order may take up to 2-6 days to arrive. We use priority shipping through USPS and send out your order as soon as we get notification of it. The cost of shipping will range from $5-$15, but orders over $20 located in the US are eligible for free shipping. Orders over $100 located in Canada are also eligible for free shipping!
Please be aware of any natural causes such as floods, fires, etc., that may delay the arrival of your order. We will always keep you updated on any delays regarding your order! 
You can track your order using the tracking number we provided to the email you used to checkout. You can also track your order through the Shop App or sign up for text updates regarding your order (these options can be found directly after checking out). 

Do you ship internationally? 

At this moment, we only ship within the United States and Canada through USPS.

What are the available payment methods? 

We accept ShopPay, AmazonPay, PayPal, GooglePay, FacebookPay, and all credit cards. 

How do you extend the shelf life without the use of preservatives?

Most of InBite's products use an oxygen scavenger that reacts only with the atmosphere inside the bag, eliminating the oxygen and leaving carbon dioxide, which is an inert gas. This way we avoid oxidation and mold growth, which are factors related to rancidity and alteration in flavor. Our process allows us to keep our original properties and ingredients simple.
We also depend on the use of refrigeration, which is one of the most common ways to extend shelf-life. 

Do I have to refrigerate InBite products?

Most of our products should be stored in a cool dry place. Product labels will specify if an item should be kept refrigerated or frozen. 

 My company is interested in buying your products based on a particular functionality, is that possible? 

Yes! We make a wide array of baked goods that can be adapted to all different diets and intolerances. Please fill out our inquiry form so that we can help! 

Do you co-pack products for other companies? 

Yes! We co-pack gluten-free, lactose-free, vegan, and other functional-oriented bakery products for other companies and events. Please fill out our inquiry form so that we can help! 

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